From Confusion to Clarity: How to Configure Your Integration User

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In today’s interconnected business ecosystem, Salesforce rarely operates in isolation. Whether you’re connecting HubSpot, Marketo, ERP systems, or custom applications, proper integration user configuration is the cornerstone of secure, scalable, and maintainable integrations. Yet many organizations rush through this critical setup, creating security vulnerabilities and operational headaches down the line. Why Dedicated Integration Users Matter […]

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Balancing Low-Code Solutions with APEX Best Practices

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The Low-Code Revolution The Salesforce ecosystem has undergone a remarkable transformation in recent years. With powerful configuration tools like Salesforce Lightning Flow and Salesforce Omni Studio reaching new levels of sophistication in 2025, the need for custom APEX code has diminished significantly across many implementation scenarios. Gone are the days when every Salesforce project demanded

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Brief about Agentforce

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Agenforce is a trusted conversational AI assistant built into the Salesforce interface. Agentforce is Salesforce’s generative AI-powered assistant designed to enhance productivity and customer interactions. It helps users perform tasks efficiently within Salesforce by leveraging Topics and Actions: Also note that Agentforce (Default) is the new name for the agent type, previously known as Einstein Copilot for Salesforce.

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Salesforce Shield Encryption Vs Hyperforce Encryption

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Salesforce offers multiple encryption solutions to secure your data. Some of these encryption solutions appears very similar but these provide distinct purposes. In this article, we are going to quickly compare Salesforce Platform Shield Encryption solution with Hyperforce Volume Based Encryption. Salesforce Hyperforce is a public cloud infrastructure and Salesforce is gradually transitioning to Hyperforce

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End of Life: OAuth 2.0 Username-Password Flow

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For several years, Username-Password Flow used to be a simple and preferred approach for Server-to-Server Integration. We have been using this for Integrating Salesforce with other applications. Salesforce finally decided to discontinue support for this flow and recommends using Client-Credential or JWT based authentication as they are more secure. Recently one of my team members

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Legacy chat retirement (Messaging for In-App and Web)

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Salesforce will retire legacy Chat products (LiveAgent, Salesforce Chat, Embedded Chat, and Service Chat) on February 14, 2026. Below are the editions affected by this retirement.   We can continue using current Chat services and implementations through the announced retirement date. However, all customers will need to migrate to our new Messaging for In-App and

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